Privacy Policy

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GREEN AFRICA LIGHTING AND SOLAR (GALAS)

Privacy Policy

Last Updated: 2026

Green Africa Lighting and Solar (“GALAS”, “we”, “us”, “our”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

By using our website www.galas.co.za, contacting us, or submitting your information through our forms or communication channels, you agree to the terms outlined in this Policy.

1. Information We Collect

We may collect the following types of personal information:

1.1 Information You Provide Directly

• Name and surname
• Email address
• Phone number or WhatsApp number
• Physical address (if provided for quoting purposes)
• System requirements, property details, or load information
• Any information submitted through the contact form or quotation form

1.2 Automatically Collected Information

When you browse our website, we may collect:

• IP address
• Browser type and device information
• Website usage statistics
• Cookies and tracking technology

This information helps us improve website performance and user experience.

2. How We Use Your Information

We collect and process your personal information for the following purposes:

• To respond to enquiries and provide quotations
• To contact you regarding services or appointment bookings
• To design and recommend appropriate solar or backup power solutions
• To improve our website and user experience
• For internal record-keeping and service delivery
• To comply with legal and regulatory requirements
• With your consent, to send updates or marketing information

We will never sell or share your personal information with unrelated third parties for marketing purposes.

3. Sharing of Personal Information

Your data may be shared with the following parties, only where necessary:

• Our authorised installers or technicians (for assessments and service      delivery)
• Service providers assisting with website hosting, analytics, or communication      tools
• Regulatory bodies where required for compliance
• Suppliers for warranty registrations (where applicable)

All parties are POPIA-compliant and required to protect your personal information.

4. Data Storage & Security

We take reasonable technical and organisational steps to protect your information from:

• Loss
• Damage
• Unauthorised access
• Misuse

Your information is stored securely on protected systems and is only accessible by authorised personnel.

5. Cookies & Tracking

Our website may use cookies to enhance user experience and analyse site traffic. You can modify your browser settings to disable cookies; however, this may affect certain website features.

6. Your Rights Under POPIA

You have the right to:

• Request access to your personal information
• Ask for corrections or updates
• Withdraw consent for communication
• Object to the processing of your information
• Request deletion of your information (where lawful and applicable)

To exercise these rights, please contact us at:
info@galas.co.za

7. Retention of Information

We retain personal information only as long as necessary for:

• Service delivery
• Legal or regulatory obligations
• Warranty support and record-keeping

Once no longer needed, information is securely deleted or anonymised.

8. External Links

Our website may contain links to external sites. GALAS is not responsible for the privacy practices or content of external websites.

9. Updates to This Privacy Policy

We may update this Policy from time to time. The updated version will always be available on our website with a revised “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or your rights under POPIA, contact us:

📧 Email: info@galas.co.za
📞 Phone: 0828921780